Returns & Exchanges

If a piece is not right, we sort it out on WhatsApp, person to person.

How to arrange a return

  • Message the studio on WhatsApp 084 324 3957 within 7 days of delivery.
  • Tell us the order name, the item and the reason. We reply with the next steps.
  • Items must be unworn, unwashed and have their tags attached.

Where returns go

Returns are accepted at the J’Kweendom shop. The street address is to be confirmed and will be published here.

Printed panels vary between production runs, no two pieces are identical. Panel variance is part of the design and is not a defect.

Refunds

Once we receive the item and check it in, refunds go back to the original payment method.

Exchanges

Need a different size or colourway? Say so in your WhatsApp message and we will confirm what is in the studio.

Full policy details are being finalised.